FAQs

My entire jewelry line is hand crafted using  Sterling Silver. Pendant charms, bracelets, necklaces, and birthstones may be purchased separately.  The choices are endless!

How do I send my pictures to Seaweedlegs?

Photos can be emailed, uploaded or sent by mail.  After you choose your charm and order it you will receive an email from me with instructions for sending your photo to Seaweedlegs.

What kind of photos work best?

Photos can be JPEG or GIF formats. It’s best to use a high resolution (a minimum of 1024 x 768 pixels is recommended). File size no more than 10MB (megabytes), and image size should be less than 2000 pixels in height and width. Our photo department can enhance your photo to make it look its best but we cannot create pixels from nothing. If your photo is grainy or very low resolution we will email you to request an alternate.  Heirloom photos may be exempt and may need a follow up call.

 

Can I have more than one person in my photo?

Absolutely, yes! We use a square format so please be sure that all faces are visible in a square.

 

How do I care for my jewelry?

Your jewelry can get wet it is waterproof. A gentle polishing now and then will keep your jewelry looking shiny for years to come.

 

Can I use old photos?

Yes, please call and we will talk you through it.  We can also change your new photos to black and white or sepia tone.

 

Can I send this as a gift?

Yes, we will be happy to send gift orders to multiple destinations and enclose a greeting from you as well as wrap them. Please call with any questions.

 

How long does it take?

Please allow one week. If you have a deadline please let us know in the comments section when you checkout so we can accommodate.
For major holidays our turnaround is much faster please click here to see our current holiday shipping schedule.

 

Rush Orders

If you need your item in a hurry or by a certain deadline please indicate in the comments area when you check out. Also select 2nd day or overnight shipping service for guaranteed delivery.

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